PATIENTSILHOUETTE
No surprises

Getting Patient Silhouette on your room TVs

Every hospital's TVs are set up a little differently. Here is exactly what happens, who does what, and what to expect — before you sign anything.

Always true: if the TV path takes time, staff can still show the videos on a phone or tablet with a QR code. Your pilot clock never starts until a video plays for a patient.

A bright, calm hospital corridor

Step 1: One simple question

We start by asking: “What runs your room TVs?” Your IT or TV contact usually knows in a minute. The answer tells us which path fits.

Three ways to get on your TVs

Most hospitals fit one of these. We help you pick.

Path A

Smart hospital TVs

Newer hospital TVs (like LG or Samsung healthcare models) can open our website as a channel.

Who does it: your IT team adds the link.

TV company needed? Usually no.

Path B

Patient TV system

Some hospitals use a company to run the TV menu (for example Get Well, SONIFI, TeleHealth Services, pCare, or Aceso).

Who does it: your hospital asks that company to add Patient Silhouette. We give them the videos and menu.

TV company needed? Yes — your hospital makes the request.

Path C

Plain cable TV

Older cable-only TVs can't open a website. They can play a looping video channel, but not a pick-your-exam menu.

Who does it: your IT or cable contact.

Best with: the QR code so staff can pick the right exam on a phone or tablet.

Always available: the QR code

Every path comes with a QR code. Staff or families scan it and watch on any phone, tablet, or computer. You can go live on the QR code on day one while the TV setup finishes.

Who does what

Your hospital

  • Names a Site Champion (imaging, nursing, or patient experience)
  • Names an IT / TV contact
  • Tells us what runs your room TVs
  • If you use a TV company, asks them to add us

Patient Silhouette

  • Helps you pick the right path
  • Provides the videos, the menu, and the QR code
  • Works with your IT team or TV company on the details
  • Big on-screen buttons: modality → exam → play. Works with the TV remote. No typing.

Your clock is protected

Setup time is free and doesn't count.

Clock starts at Go-LiveThe day staff can first play a video for a patient — on the room TV, or on the QR code.
No IT penaltyDays waiting on IT or your TV company before Go-Live don't count.
30-day free pilotKeep it, or walk away and owe nothing.
60-day money-backOn your first paid year ($4,900 or $12,000).

Not sure what runs your TVs?

That's fine. Tell us your hospital and we'll figure out the path together. No surprises.

Ask us about your TVs Apply for a free pilot